Shipping & Orders
Do you offer free shipping on all orders?
Yes, we offer free standard shipping on all orders, with no minimum purchase required.
How long does it take to process and deliver an order?
Orders are typically processed within 1–2 business days. Standard shipping takes 5–7 business days after dispatch. Expedited options are also available at checkout.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and link to monitor delivery progress in real time.
Can I modify or cancel my order after placing it?
Because we begin processing orders immediately, we may not be able to accommodate changes or cancellations once an order is confirmed. Please double-check all details before placing your order.
Returns, Privacy & Product Use
What is your return policy?
We accept returns only for incorrect, damaged, or defective products. Items must be unused, sealed, and returned within 7 days of delivery. Please contact support to initiate a return.
Is my personal information secure on your website?
Yes. We use secure encryption and do not store payment details. Your personal data is handled in accordance with our Privacy Policy and is never sold or shared without consent.
Do you offer refunds?
Approved refunds are processed once returned items are inspected. Refunds are issued to the original payment method within 5–10 business days. Shipping charges are non-refundable unless due to our error.
What kind of products can I search for on your site?
You can search for prescription and over-the-counter medications, wellness supplements, skincare products, and more. Use product names, health conditions, or categories for better search results.